Digital Customer Experience Blog

Are you overlooking the hidden obstacles impacting customer experience (CX) and leading to lost sales? Beneath the surface of your digital platform lies a wealth…

For any football club, unveiling a new kit marks a significant milestone in the calendar. But amidst the excitement of the launch, how can you…

Web performance testing is a critical component of ensuring that your website delivers a fast and seamless user experience. It involves simulating real-world scenarios and…

Online sale seasons present a critical opportunity for companies to raise revenue and improve their bottom line. Retailers need to take action to locate and…

As we enter a new year, many businesses are gearing up for their next product launch. With the anticipation of increased traffic to their website,…

Shoppers anticipate Black Friday and Boxing Day sales all year long. Many people take advantage of the bargains to finish their holiday shopping or even…

It’s one thing to have a bad day at work. It’s something else entirely for that bad day to result in a special hearing in…

Hosting an event can be one of the most exciting and nerve racking experiences a business can do! It’s exciting to bring people together, to…

Make sure your website migration doesn’t put you on the naughty list! Just in case you missed it or were trying to avoid it, Christmas…

The main thing we hear in B2B and B2C these days is how to use SEO to create unique content that keeps businesses relevant. While…

Mass outages are less frequent now than they used to be, thanks mainly to improvements in website design and the use of scalable technologies. However,…

Core web vitals testing, sounds complex, but Google’s set of metrics have been developed to aid website developers to understand and utilise key factors that…