Smarter, more resilient monitoring, powered by AI
Our AI-enhanced Monitoring introduces intelligent features that bring greater automation, efficiency, and insights. It interprets and adapts user journeys, making our monitoring more resilient. AI handles the routine—while our experts deliver the human insight and support we’re known for.
AI-powered self-healing journeys to enhance CX
Self-Healing Journeys help to reduce false alarms and improve data accuracy, even outside of support hours. When your site changes, our AI adapts — so your monitoring stays accurate and your team stays hands-off.
thinkTRIBE’s AI Self-Healing Journeys ensure that as your website develops, your monitoring journeys evolve with it. Whether you change or rename a page element, monitoring continues without disruption.
There’s nothing to setup — just smarter monitoring that works in the background, so your team can focus on what matters.
.png)
Fewer false alarms from minor site changes
AI handles routine page changes that would previously trigger errors and alerts
More accurate CX journey data
Uninterrupted monitoring and a clear, accurate picture of CX even as your site evolves
.png)
Monitoring that recovers automatically—even outside support hours
Less input required from our team — reducing disruptions during evenings and weekends
Self-Healing Journeys in action
Real-world websites change constantly—labels, buttons, flows and page layouts evolve. Here’s how our AI-powered monitoring adapts:
-
If a user journey expects a button labelled “Add to Cart”, but it has been renamed to “Add to Basket”
-
Normally, this would trigger a failed step, causing the journey to stop and report an error
-
With AI, we detect the change and adapt the step—keeping the journey running without interruption
