The cost of peak performance
As retailers enter the peak weeks of the Golden Quarter, it’s fair to say that the stakes have never been higher. This year has forced a...
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Digital Customer Experience Blog
Louise Arnold
Sep 17, 20203 min read
What’s the real cost of failing to test?
Going for gold Online businesses have been on something of a rollercoaster ride over the last six months, as consumers have embraced the...
Louise Arnold
Jun 23, 20201 min read
Measuring performance in a headless world with Amplience
There are a lot of questions when it comes to implementing a headless architecture. We’ve teamed up with Amplience to create a short Q&A...
Louise Arnold
Jun 9, 20202 min read
Web functionality: how do you ensure new features don’t negatively impact the CX?
The events of the last year have presented businesses with a plethora of challenges and opportunities – not least the imperative to...
Louise Arnold
Feb 9, 20202 min read
Prioritise the customer experience to gain a competitive edge
The economic landscape is shifting more rapidly than ever before. As online stores aggressively vie for business in a crowded market...
Louise Arnold
Feb 9, 20201 min read
Maintaining Your CX In The Ever Changing World of Digital Transformation! – Deri Jones
Founder and CEO of thinkTRIBE Deri Jones, talks to Segmentify about how we can rest in bed at night knowing our sites are still...
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