Digital Customer Experience Blog

Website Load Testing goes beyond peak. Learn how to choose the right test approach for the business risk such as campaigns, releases, re-platforming, infrastructure configuration and more.

Discover how composable commerce changes the peak performance challenge and why customer journey-based Load Testing is critical ahead of BFCM and Christmas.

Learn how to prepare for peak as AI-assisted customer journeys change traffic profiles, and how realistic load testing and ongoing monitoring can protect critical journeys.

AI-assisted discovery is changing where shoppers enter retail sites and how quickly they reach checkout. See what this means for holiday peak planning.

Common online kit launch risks, autoscaling gaps and AI-driven journey challenges seen across Premier League clubs.

Discover the hidden CX issues that cost members and revenue plus common digital pitfalls and how to prepare your gym website for peak.

AI scraping is putting a strain on GLAM and publishing websites, degrading CX and undermining open access. Explore the causes, consequences, and what comes next.

Don't let cloud autoscaling lead you into a false sense of security. It's not a substitute for Load Testing

We take a look at the essential features your Load Testing needs to meet the complexity of modern websites.

Peak season sales present a critical opportunity to boost revenue but retailers need to take action to ensure their websites are ready.