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New in thinkTRIBE Monitoring: PME API for smarter, faster releases

  • Writer: Louise Arnold
    Louise Arnold
  • 4 hours ago
  • 1 min read

We’re excited to announce a new monitoring add-on — the Planned Maintenance Exclusion (PME) API.


If you’ve ever set up PMEs manually, you’ll know how fiddly it can be, leading to false downtime in your monitoring KPIs, noisy alerts, and extra admin for your team.



Developers setting planned maintenance windows

Our new PME API takes that pain away automating the setting of planned maintenance exclusions as part of your release process:


  1. Automated → PME windows open and close as part of your release pipeline

  2. Integrated → connects with the tools you already use, like ServiceNow, Jira and Splunk

  3. Dynamic → adjusts in real time to match actual releases, not rigid schedules

  4. Accurate → keeps KPIs clean, noise-free, and audit-ready


Why it matters


  • For SaaS teams: protect SLAs, avoid false downtime penalties, and simplify compliance.

  • For Retailers, ticketing, travel and B2B Commerce: keep conversion, checkout success, and CX scores accurate, even during updates.


With the PME API, your monitoring reflects customer reality, not your release schedule.



Ready to help your team work smarter, not harder?

Automate planned maintenance exclusions with our new monitoring API, request a demo today.

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